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Frequently Asked Questions

  • [Q]:How long can I get the feedback after we send the inquiry? 

    [A]:We will reply to you within 12 hours of the working day.

  • [Q]:Are you a direct manufacturer or trading company?

    [A]:We are a professional manufacturer of lithium iron phosphate batteries, solar energy storage systems, and industrial and commercial energy storage systems.

  • [Q]:What products can you offer?

    [A]:We can provide you with solar energy storage systems, lithium iron phosphate batteries, and industrial and commercial energy storage systems.

  • [Q]:What applications do your products relate to?

    [A]:Our products are mainly used in solar photovoltaic household energy storage systems, ESS industrial and commercial energy storage systems, electric forklifts, mobile AGV robots, RVs, golf carts, patrol cars, low-speed electric vehicles, floor washers, brooms, and other cleaning equipment.

  • [Q]:Can you do customized products?

    [A]:Yes, we can provide customized services. We develop and produce products based on the drawings or samples provided by customers.

  • [Q]:How about the capacity of your company?

    [A]:Our annual production capacity is 100000 units, which can meet the needs of different customers.

  • [Q]:How many employees of your company? what about the technicists?

    [A]:The company currently has over 150 employees, including over 50 professional and technical personnel and over 10 engineers.

  • [Q]:How do you guarantee the quality of your goods?

    [A]:We have obtained ISO9001 production quality system certification and certifications such as IEC, CE, ROHS, MSDS, UN38.3, etc.

  • [Q]:What’s the payment term?

    [A]:When quoting, we will confirm the transaction method with you. Generally, we pay a 30% advance payment and then pay the remaining amount upon presentation of the bill of lading. Our payment methods are T/T, and of course, L/C is also acceptable.

  • [Q]:How do deliver the goods to us?

    [A]:Usually, we ship by sea because we are in Zhejiang, where sea exports are very convenient. Of course, if the customer's goods are urgent, we can also air freight them.

  • [Q]:Where are your products mainly exported to?

    [A]:Our products are mainly exported to countries such as Europe, America, the Middle East, and Southeast Asia.